Frequently Asked Questions

Check-in begins at 4:00 pm and check-out is at 11:00 am.

It is important to us that you make informed travel decisions and have peace of mind whenever you visit the Switzerland Inn. Please review our cancellation policy. We have a 10-day cancellation policy. If you cancel within 10 days of your arrival, you will be charged your one-night deposit. If you cancel outside of those 10 days, you will receive your deposit back minus a $20 credit card processing fee.* Guests who book via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

*Some packages and offers might have different cancellation policies. Please review your reservations for details.

Our front desk is open daily from 7 am – 11 pm.

A valid credit card is required at the time of booking. A deposit of one night’s room and tax is required upon booking.

Yes. Breakfast is served daily at the Chalet Restaurant, 7:30–10:00 am.

No. We do not offer room service.

Yes. The Terrace Dining is available 11 am – 8 pm, and the Fowl Play Pub & Tap Room is open from 5:30–10:00 pm.

Yes, we love pets! Up to two dogs are permitted at our hotel with a $75 fee.

No. Switzerland Inn is a non-smoking property. Anyone found smoking on property will be charged a $500 fine.

The closest airports are Charlotte Douglas International and Asheville Regional Airport.

If you have any questions, requests, or concerns outside of business hours, please call (828) 385-4500.